Table of content
For a Swiss watchmaking house, digital is a geographical puzzle. Your headquarters is in Geneva or in the Jura Arc, but 95% of your clients are elsewhere.
You navigate between two hermetic digital ecosystems:
The West (USA, Europe, Middle East): Dominated by Google/Meta, but constrained by Apple (Safari).
The East (China, Asia): A closed ecosystem (WeChat, Tmall, Red/Xiaohongshu) where Western tools are blind.
The result? Your global dashboards are fragmented. You cannot track the journey of a High Net Worth Individual (HNWI) who discovers your watch on Instagram in New York, inquires on WeChat during a trip to Shanghai, and ends up purchasing in-store in Geneva.
In 2026, the challenge is no longer just to track clicks, but to rebuild a unified vision of the luxury customer, despite technological borders.
1. The
Is your data architecture ready for the luxury customer of 2026?
A-Track supports Swiss houses in structuring their global digital ecosystem.